The playground also gives you insight into how the bot handles complex questions. Could you ask this question in a different way?” “I am a chatbot and I still have to learn a lot. In the live environment, the chatbot will then say that he does not understand the question. It is also possible that the matching percentage is shown in red. In the above case, the chatbot is 100% convinced that the question fits the answer. We have developed the Trengo Playground, in which you can test your own chatbot.
#Chatbot for website how to
I have made an example below that will show you how to implement this advice. I advise you to add five different questions in the ‘Question’ field. This way the chatbot knows how to answer your visitors, even if a question is asked differently. Fill in several questions that match the same answer. Now you can add different questions and answers to your categories.This gives you a clear overview of all the questions and answers your chatbot knows.
You can add categories such as General, Customer Service, and Sales. It is time to provide your chatbot with information about your company.
#Chatbot for website free
If you would like to customize your chatbot, feel free to write out your own. We have already provided you with the basics and filled in these scenarios. Within these settings, you can also personalize the introduction text and fallback text. I give you the tip to make this name playful and recognizable. Contentįor starters, you can name your chatbot. The following settings are divided into ‘Content’ and ‘Advanced options’. Congrats! 🤖 Now it is time to personalize it. You have just created your first chatbot. Within Trengo, you get a step by step explanation on how to complete this process. To connect the chatbot to the machine learning technique from Google, you have to request the chatbot client access from Google Dialogflow.Otherwise, you will have to set up a website chat channel first. If you have already requested this channel within Trengo, you can simply select it here. In this case, we will go for the website chat. Select the most relevant channels for your business.Make sure the title is clear, in case you would like to add more chatbots in the future. The next step is to give your chatbot an internal title and select the main language.
#Chatbot for website plus
Go to your Trengo admin account and create your first chatbot by clicking on the green plus sign.Trengo can help you add a chatbot to your website in five easy steps. Now that you are – hopefully – excited about adding a chatbot to your website, it is time to help you get started. They can also help you to increase your conversion rate and generate leads. Chatbots help people to work productively and efficiently. For instance WhatsApp, Facebook Messenger, and Telegram. We have all heard of a chatbot before, but what is it exactly and how does it work?Ī chatbot is a scripted AI tool that talks to customers via multiple channels. In this blog, I will take you through the steps to make your first bot and integrate a chatbot on your website. With Trengo, you can create your own chatbot without having to use code.
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